CameraTech Squad (“we”, “our”, or “us”) values your trust and is dedicated to safeguarding your personal data. This Privacy Policy outlines how we collect, store, use, and protect your information when you use our website, security camera installation services, and related solutions.

1. Details We Collect

   When you interact with our services, we may gather the following information:

   • Customer Information: Full name, contact number, email ID, billing information, service location, and property-related details required for installation.
   • System Information: Camera model, technical specifications, and network settings (only when required for configuration).
   • Service Records: Support conversations, service bookings, installation logs, and maintenance history.

   Important: We do not access, view, or store footage from your installed cameras. Any recordings remain on your local device or third-party cloud services selected by you. CameraTech Squad only accesses footage if you explicitly permit it for troubleshooting purposes.

2. How We Use Your Data

   • Deliver and manage installation and support services
   • Send appointment reminders and service updates
   • Handle billing, payments, and invoicing
   • Enhance service quality and customer satisfaction
   • Meet legal and regulatory obligations

3. Sharing of Information

   We never sell your personal data. Information may only be shared under the following circumstances:

   • Authorized Partners: Trusted vendors such as payment gateways and cloud service providers who support our operations.
   • Legal Requirements: When disclosure is mandated by law or government authorities.
   • Business Changes: During mergers, acquisitions, or business restructuring.

4. Protection of Your Data

   We implement standard security measures to protect your information from unauthorized access, misuse, or disclosure. However, no digital system can guarantee absolute security.

5. Information Retention

   Your personal data is stored only for as long as required to fulfill the purposes described in this policy or to meet legal requirements.

6. Your Privacy Rights

   Based on your jurisdiction, you may have rights such as:

   • Requesting access to your stored personal data
   • Updating or correcting your information
   • Requesting deletion of your data (where legally permitted)
   • Unsubscribing from promotional communications

   To submit a request, please contact us using the details below.

7. Third-Party Platforms

   Some services may connect with external platforms such as smart home systems or cloud video providers. We recommend reviewing their privacy policies, as we are not responsible for their data practices.

8. Children’s Data

   Our services are intended for adults only. We do not knowingly collect information from individuals under 18 years of age.

9. Policy Updates

   This Privacy Policy may be revised periodically. Any updates will be published on our website along with a revised effective date.